Frequently Asked Questions

If you have received your order and there is something missing or incorrect, please email us within 24 hours at orders@gourmetattitude.com for support. Due to the perishability of the goods, all fresh/frozen truffles issues must be addressed within 24 hours of receipt.

Yes! While placing your order online you can choose the “in-store pick up” option at check out. We will notify you when your order is ready. Our truffle shop is located in the Hudson Yard district and we are open Monday-Friday from 10am to 5pm.

If we did not ship out your order yet, we are able to update your order. Please reach out at orders@gourmetattitude.com or give us a call at +1-212-663-1683.

We are unable to retroactively add a coupon to an order that has already been placed.

We always love to answer any questions you might have! Please direct all questions to info@gourmetattitude.com. You can also call us at +1-212-663-1683. Please note that our office hours are Monday-Friday from 10:00 am-5:00 pm.

Just add a note on the checkout page with the requested delivery date.

Absolutely! Make sure to add your gift note on the checkout page. We will take care of everything from there!

Some of your truffles will arrive with some condensation. This is normal and occurs when the truffle releases some of its moisture, which becomes trapped by its wrapping. The wrapping is composed of paper which aids in keeping the truffle fresh and prevents it from drying out during transport. Once you receive your shipment, gently wrap the truffle in an absorbent paper and store in a dry and sealed container in the crisper compartment of the refrigerator (bottom drawer). The paper should be changed daily, and the container must be kept dry. Remove the truffle from the fridge, clean/brush it properly under a thin stream of water and enjoy it right away! Do not store truffles in rice. This will dry them out! Truffles have a strong aroma, which will quickly be absorbed by any other food in the refrigerator, so it is important to store them in their own container. Alternatively, you can add eggs or butter in the container, which will result in truffle eggs and truffle butter!

For the best aroma and flavor experience, do not wait to enjoy your truffles. When properly stored in the fridge, fresh black winter truffles have a shelf-life of about 5 days, fresh white truffles have a shelf-life of 3-5 days.

Foods that capture the aroma of truffles (whether they are black or white) are eggs, potatoes, rice, pasta and cream. Garlic, onion, chives, leek, celery, and parmesan cheese also enhance the flavor of truffles. Chefs often pair truffles with scallops, crayfish, foie gras and poultry. Truffles bind to fat. Add truffles to your dish and you can turn a basic meal into a gastronomic delight. White truffles should not be heated, they should be sliced or shaved atop of a dish as soon as it is served. Black truffles on the contrary can be cooked, the heat brings out the flavor of black truffles. You can find our favorite recipes under "recipes" on the website.

Absolutely, you can freeze fresh black truffles. Gently clean the truffles under a thin stream of water, dry them out with paper towel, wrap them in aluminum foil or vacuum seal and place in freezer. You can keep truffles in the freezer for up to 3 months. On the contrary, fresh white truffes do not freeze well! When you are ready to enjoy your frozen truffle, remove from freezer, thaw until it is about 80% still frozen, then slice. Do not let your truffle thaw more than 80%, otherwise it will become too soft and hard to slice. You can shave frozen truffles using a mandolin, a truffle shaver or a micro-planner. Vacuum seal any unused frozen truffles or wrap in aluminum foil and place back in the freezer. Once thawed, truffles should be eaten within 48 hours.